How can I enable app manager on my M-Series smart glasses?

The App Manager is a service that allows your M-Series device to communicate with the Vuzix App Store, ensuring that any apps downloaded to your device stay up to date with the latest changes. To enable this service from your device, navigate to Settings > App Manager. The App Manager toggle switch must be enabled in order for the service to properly communicate with the Vuzix App Store.

Once the App Manager switch is toggled, it may fail with the error "App Store connection refused. Is this device properly registered on the app store?" The switch will again appear in the off position. To correct this, follow the "Linking to App Store Account" section below, then repeat this configuration section.

Once enabling the App Manager switch is successful, please be sure the M-Series device is configured to "Run Actions Automatically" and to "Check for Updates Periodically". These settings will keep the device synchronized with the latest updates from the Vuzix App Store, preventing future problems. These two settings can be found directly under the App Manager toggle switch.

Click "Check for Pending Actions Now" and the M-Series device will begin downloading and installing any applications that are out of date.

Linking to App Store Account

If your device receives the "App Store connection refused" error the next step is to verify the device's status within the Vuzix App Store

To do this, determine the serial number of your M-Series device before continuing. The serial number is printed on the outside plastic of the M-Series device. Please be careful to read this from the main M-Series unit, not the battery. It may be easier to read the serial number on the M-Series screen than on the plastic. This is done by navigating to Settings > About smart glasses > Status and scrolling down until the serial number is displayed.

From a computer, visit www.vuzix.com. Click “Vuzix App Store” from the homepage. Select “My Account” from the top of the App Store page. Select "My Devices" from the navigation bar on the left.

If the serial number of your M-Series is not shown, click the "ADD NEW DEVICE" button, and follow the instructions. If the device serial number is already showing up under "My Devices", press the Refresh button (circular arrows) to allow the device to reconnect.

If any errors occur during this process, please contact Technical Support.