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How to capture verbose Wi‑Fi logs from the M400 & M4000 devices?

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Summary

Wi‑Fi Verbose Logging provides detailed diagnostic information about your device’s Wi‑Fi connections.
Enabling this feature can help identify connectivity issues such as network drops, authentication failures, or poor signal performance.

This setting is typically used when troubleshooting Wi‑Fi issues and allows support teams to review more detailed system logs.


Steps to Enable Wi‑Fi Verbose Logging

  1. Open Settings

    • Navigate to Settings > About Glasses

  2. Enable Developer Options

    • Scroll to the bottom and highlight Build number

    • Press the select button 5 times until Developer Options are unlocked

  3. Access Developer Options

    • Return to the main Settings menu

    • Select System > Developer options

  4. Enable Wi‑Fi Verbose Logging

    • Scroll down and toggle Enable Wi‑Fi Verbose Logging to ON


Additional Notes

  • The setting takes effect immediately—no restart is required

  • Once the issue has been reproduced, capture the logcat and share it with our support team if you require further assistance.