---
title: "USB device not recognized. What do I do?"
slug: "usb-device-not-recognized-what-do-i-do"
updated: 2024-02-07T16:29:28Z
published: 2024-02-07T16:29:28Z
canonical: "support.vuzix.com/usb-device-not-recognized-what-do-i-do"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.vuzix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# USB device not recognized. What do I do?

- If the USB device is not identified correctly, the driver does not load properly or there is a USB error you might see a USB device not recognized warning.
- Check your USB cable.
- Usually re-plugging the USB will fix it, but if not, then a reboot of the Windows machine may be needed.
- If this does not solve your problem, try re-installing your USB driver for Windows or check the USB rules for Linux/Mac