---
title: "Why am I not able to access the photos and videos on my Blade when connected to a machine?"
slug: "why-am-i-not-able-to-access-the-photos-and-videos-on-my-blade-when-connected-to-a-machine"
updated: 2024-02-07T16:28:47Z
published: 2024-02-07T16:28:47Z
canonical: "support.vuzix.com/why-am-i-not-able-to-access-the-photos-and-videos-on-my-blade-when-connected-to-a-machine"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.vuzix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why am I not able to access the photos and videos on my Blade when connected to a machine?

Make sure the USB Connectivity mode is updated from charge only to MTP or PTP.