The Vuzix Remote Assist solution for Teams initially operates from a Vuzix Tenant to evaluate and quickly use the solution.
For broad deployment and long term use the solution needs to be installed in the corporate Azure tenant by a
For Initial app usage
For initial usage pending deployment in your corporate tenant, please approve Admin Consent for the app. The initial user will submit a request similar to the one below.
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To grant Admin Consent your corporate Microsoft Entra ID (Azure AD) tenant used to provide the consent must already have an existing “Service Principal” for the Azure Communication Services (ACS) with the Graph Module installed and configured. If testing this solution in a test tenant that is not already used for Azure application approvals it is possible that this is not already configured and then the user will experience a “Fatal Error” message upon initial app launch on the smartglasses.
Solution Deployment
Vuzix will provide password protected access to a step-by-step instruction to configure this solution in your own tenant. This will ensure that the solution is fully within your control and is subject to your security and compliance requirements. Configuring the solution in a corporate tenant will require Global Administrator or a Cloud Application Administrator role.
Please reach out by filling out a support request for Technical Support to obtain these instructions or if you have any questions
Tenant Swap
As part of the tenant setup process, you will be given guidance on how to create a QR code with appropriate tenant details to send to your users. They will scan this QR code on their smart glasses to swap from the Vuzix tenant used during the initial evaluation period to your own tenant for long term use.